Resetting a Device Password
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Navigate to your organization or site, and select the Inventory tab.
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Select the device in the list.
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On the device tab, click the reset password
button. -
Select Require entry if you want to prevent additional administrative actions before the user creates a new password.
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Select Don't ask credentials on boot if you want the device to remain unlocked until a new password is created.
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Select Lock now if you want to immediately lock the device.
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Click Reset Password.