Users and Workers

There are two main categories of people who interact with Liminal EMM:

  • Users interact with the Liminal console on a PC to perform administrative and IT tasks.

  • Workers interact with the devices managed by Liminal EMM to perform warehouse tasks.

To maintain security and consistency across your environment, it is considered best practice to follow the principle of least privilege. Only give people the access and permissions necessary to complete their tasks, nothing more. If someone doesn't need access to the Liminal console to perform their daily tasks, they should not be granted access.

Types of Users

Within the Liminal console, there are global admins and site admins. Global admins operate at the organization level and have complete access throughout your environment. Site admins operate at the site level and are assigned specific sites where they have limited administrative access.

For more information, see The Liminal EMM Hierarchy and Liminal Console User Articles.

Feature

Global Admin

(For all sites)

Site Admin

(For assigned sites)

Dashboards and reports X X
Site maps X X
Device inventory X X
Remote device actions X X
Lost, found, and RMA devices X X
Worker management X X
Android Enterprise settings X  
Application management X  
Console settings X  
Console user management X  
Device configuration X  
Device enrollment X  
Device provisioning X  
Licensing X  
Networking X  
Site creation X  

Types of Workers

Workers are the people who use your managed devices to complete tasks within your warehouse.

  • General workers have a limited permission set. They can only access approved apps and features. They cannot access administrative features on devices.

  • Shift supervisors have the ability to approve new worker registrations. They can only access approved apps and features. They cannot access administrative features on devices.

  • Worker admins have the ability to approve new workers and can access an admin menu with an expanded app and feature list on devices to assist with troubleshooting.

For more information, see Worker Management Articles.